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Terms of Use
Last updated: June 26, 2026
These Terms of Use (“Terms”) govern your access to and use of the Krib mobile application and the website at www.krib.ca (together, the “Service”), operated by 13938115 Canada Inc., operating as Krib (“Krib”, “we”, “us”, or “our”). By accessing or using the Service, you agree to be bound by these Terms. Please read them carefully. If you do not agree, do not use the Service.
About Krib
Krib is a real-estate home-search platform that lets consumers search Multiple Listing Service (MLS®) listings and be matched with a real estate agent, and lets agents receive and service those leads. Krib is not a real estate brokerage and does not provide real-estate brokerage, legal, financial, or tax advice. Krib operates in cooperation with licensed partner brokerages and currently services the Province of Ontario.
Eligibility
You must be the age of majority in your province or state and able to form a binding contract to use the Service. By using the Service you represent that you meet these requirements and that the information you provide is accurate.
No agency or representation relationship
You acknowledge and understand:
• These Terms do not create an agency relationship between you and Krib.
• These Terms do not impose any financial obligation on you or create a representation agreement between you and Krib.
• Any separate agreement imposing a financial obligation or establishing a client/representation relationship must be explicitly labelled and separately agreed to.
Consumer terms
The Service is free for consumers. We may match you with a real estate agent based on what you are looking for and assign that agent to your profile. Agent matching and any resulting real-estate services are provided by licensed agents and their brokerages; Krib does not guarantee any particular agent, outcome, transaction, price, or result. You are under no obligation to transact, and you may decline or change agents subject to any separate agreement you sign.
Agent terms
If you register as an agent, your use of the Service is additionally governed by the Master Referral Agreement you accept in the app, which controls if it conflicts with these Terms. In summary, by using the Service as an agent you agree that:
• You are a licensed real estate professional in good standing and your registration details are accurate.
• You will communicate with consumers only through the Service, using the Krib-assigned phone number and email provided to you.
• You will not attempt to obtain, solicit, or use a consumer’s personal contact information, and will not move the relationship off-platform (anti-circumvention).
• Krib may withdraw a consumer from you and reassign them to another agent at any time.
• On a closed transaction, a referral fee is payable through your brokerage as a broker-to-broker referral, and referral obligations continue for subsequent transactions with the same consumer, as set out in the Master Referral Agreement.
• Krib may apply fines or suspend or terminate your access for circumventing the Service or breaching the Master Referral Agreement.
Communications, recording, and monitoring consent
The Service provides in-app phone calls, text messages, email, and video between agents and consumers. By using these features, you acknowledge and consent that communications are recorded, transcribed, stored, and monitored for fraud prevention, quality assurance, regulatory compliance, and dispute resolution. This applies to all parties to the communication. If you do not consent to being recorded, do not use these features. See our Privacy Policy for details.
Automated alerts and messaging consent
By creating a saved search, adding a property to your favourites, or otherwise providing your email address or mobile number for alerts, you consent to receive automated, recurring property-alert messages from Krib by email and by SMS text message — including new listings that match your criteria, price changes, and status updates. Your consent is recorded when you opt in, consistent with Canada’s Anti-Spam Legislation (CASL) and applicable telecommunications rules.
• Message frequency varies with market activity and your saved criteria.
• Message and data rates may apply to SMS alerts, depending on your mobile carrier and plan.
• You may withdraw consent at any time by replying STOP to any alert text message, or by using the management link included in every alert email and SMS to pause or cancel your alerts. Reply HELP for assistance.
AI-assisted features
The Service uses AI to transcribe calls and video and to generate summaries and insights. AI-generated output may be inaccurate or incomplete, is provided for convenience on an “as is” basis, and is not professional advice. You should not rely on it as your sole basis for any decision.
Acceptable use
You agree not to:
• Use the Service for any unlawful, fraudulent, or harmful purpose, or in violation of these Terms or any applicable law or real-estate regulation.
• Copy, redistribute, retransmit, scrape, data-mine, or otherwise harvest listing or other data from the Service except as expressly permitted.
• Attempt to circumvent the communication, masking, or security features of the Service.
• Harass, abuse, impersonate, or harm other users, or upload unlawful or infringing content.
• Interfere with or disrupt the Service or attempt unauthorized access to it.
Real estate data usage and disclaimers
Krib is an Affiliated VOW (Virtual Office Website) Partner registered with the Toronto Regional Real Estate Board (TRREB) and complies with applicable MLS® Rules and Policies.
All MLS® listing data is intended for your personal, non-commercial use. You must have a bona fide interest in the purchase, sale, or lease of real estate of the type being offered through this VOW.
All registrants agree:
• You will not copy, redistribute, retransmit, or otherwise use any data or Listing Information provided, except in connection with your personal consideration of a purchase, sale, or lease.
• You will not engage in scraping, data mining, or any other activity intended to collect, store, reorganize, summarize, or manipulate the Listing Information.
• You authorize TRREB, PropTx, and other regional boards, along with their authorized representatives, to access the VOW to verify compliance and monitor listing displays.
Personal information collection
By using the Service, you consent that your personal information (first name, last name, email, phone number) may be collected, used, or disclosed for auditing and/or legal purposes by TRREB, PropTx, or other MLS® system providers. How we handle your personal information generally is described in our Privacy Policy.
Board-specific disclaimers
PropTx disclaimers
• Acknowledge PropTx’s ownership and proprietary rights in the MLS® database and Listing Information.
• Consent to access by PropTx or its authorized representatives for auditing compliance.
Toronto Regional Real Estate Board (TRREB) disclaimers
• Acknowledge TRREB’s ownership and copyrights in the MLS® system and Listing Information.
• Consent to TRREB’s right to monitor compliance with its policies.
Copyright notice
The content of the Service, including text, layouts, graphics, and source code, is the property of Krib and/or its licensors and is protected by copyright laws.
You are prohibited from:
• Copying, redistributing, or using any material for commercial purposes.
• Engaging in screen scraping, database scraping, or data mining activities.
Trademark notice
• REALTOR®, REALTORS®, and the REALTOR® logo are certification marks controlled by The Canadian Real Estate Association (CREA) and used under license.
• The MLS® trademark and MLS® logo are owned by CREA and identify the professional real estate services provided by CREA members.
Disclaimers
The Service and all content (including listing data) are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that listing information is accurate, complete, or current, or that the Service will be uninterrupted or error-free. Nothing in the Service is real-estate, legal, financial, or tax advice.
Limitation of liability
To the fullest extent permitted by law, Krib and its officers, directors, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or relating to your use of the Service. Our total liability for any claim relating to the Service will not exceed one hundred Canadian dollars (CAD $100). Some jurisdictions do not allow certain limitations, so some of these may not apply to you.
Indemnification
You agree to indemnify and hold harmless Krib and its partners from any claims, liabilities, damages, and expenses (including reasonable legal fees) arising out of your use of the Service, your content, or your breach of these Terms or applicable law.
Electronic communications and signatures
You consent to receive agreements, notices, disclosures, and other communications from us electronically, and you agree that your electronic acceptance and electronic signatures have the same legal effect as handwritten ones.
Copyright complaints
If you believe content on the Service infringes your copyright, contact us at support@krib.ca with a description of the work, the location of the material on the Service, your contact information, and a statement that you have a good-faith belief the use is not authorized. We may remove infringing content and terminate repeat infringers.
Third-party services
The Service relies on and may link to third-party services (such as calendar providers, listing sources, maps, and communications providers). Those services are governed by their own terms and privacy policies, and we are not responsible for them.
General
Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision will be enforced to the maximum extent permitted by law.
Entire agreement. These Terms, together with the Privacy Policy and any agreement you separately accept (including the Master Referral Agreement for agents), are the entire agreement between you and Krib regarding the Service and supersede prior understandings. If there is a conflict, a separately signed agreement controls for its subject matter.
Assignment. You may not assign or transfer these Terms without our consent. We may assign these Terms, including in connection with a merger, acquisition, or sale of assets.
Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including outages of third-party providers, network failures, or acts of God.
Feedback. If you send us feedback or suggestions, you grant us a perpetual, royalty-free licence to use them without obligation to you.
Termination
We may suspend or terminate your access to the Service at any time, with or without notice, if you breach these Terms or for any lawful reason. You may stop using the Service and delete your account at any time. Provisions that by their nature should survive termination will survive.
Governing law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction of the courts located in Ontario, Canada for any dispute not subject to a separate agreement.
Changes to these terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Service after an update means you accept the revised Terms.
Contact information
If you have any questions regarding these Terms of Use, you may contact us at:
13938115 Canada Inc., operating as Krib
55 Stewart Street, Unit 116, Toronto, ON M5V 2V1, Canada
www.krib.casupport@krib.ca
© 2026 Krib. All rights reserved.
13938115 Canada Inc.
Contact Us
55 Stewart St, Unit 116, Toronto, ON M5V 2V1437-748-8696support@krib.ca
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